Callcenter-Agent (m/w/d) Quereinsteiger / Hotel
Core
Customer support for hotel booking inquiries, modifications, and reservations via phone and email.
Role type
Customer service agent (call center)
Builds
Hotel booking portal services
Domain
Travel / Hospitality
Deliverable
client delivery
Required skills
German (fluent), phone and email communication, data entry, process improvement
Responsibilities
Answer customer questions about hotel bookings, modify existing reservations, manage customer data, optimize internal processes