Kundenbetreuer /Kundenbetreuerin - 15,64€/h - Wilmersdorf *
Core
Inbound customer service and order intake for an online book retailer, handling existing subscription customers and contract preparation.
Role type
Customer service representative (inbound)
Builds
Customer service interactions and order processing for an online book retailer
Domain
Retail (Books)
Deliverable
client delivery
Required skills
German (fluent), PC proficiency, contract preparation, inbound phone communication
Responsibilities
Provide information on services, support existing subscription customers, prepare contracts, handle customer and supplier inquiries via phone, email, and in person, manage follow-up tasks