Kundenbetreuer - Bestellannahme m/w/d
Core
Handling customer complaints, receiving and forwarding orders, and taking calls for an internet service provider.
Role type
Customer service representative (order intake)
Builds
Order intake and complaint handling for an internet service provider
Domain
Telecommunications / Internet Services
Deliverable
client delivery
Required skills
Computer literacy, Customer interaction experience, Flexibility
Responsibilities
Accepting and processing complaints/complaints, Accepting and forwarding orders, Order intake, Taking calls, Recording call details