Backoffice-Mitarbeiter (m/w/d) - Fester Arbeitsvertrag
Core
Handling customer service inquiries and general backoffice tasks for a serviced company.
Role type
Customer service representative / Call center agent
Builds
Customer communication and data management
Domain
Service industry / Administrative support
Deliverable
dashboards & analysis
Required skills
Telephone communication, Data entry, Correspondence management, Database maintenance
Responsibilities
Handling correspondence across all communication channels, General backoffice tasks, Corresponding with collection agencies and lawyers, Maintaining customer database