Bürokauffrau/mann (m/w/d) Verwaltung
On-site
Core
Handling customer inquiries via email, managing support tickets, guiding customers through problem resolution, processing complaints and claims, and providing information on invoices, products, or prices.
Role type
Administrative assistant (customer service)
Builds
Customer support workflows and resolution processes
Domain
Telecommunications hardware retail
Deliverable
client delivery
Required skills
Email communication, ticket system management, complaint handling, invoice processing, product knowledge, customer guidance
Preferred skills
Independent work style, customer orientation, interpersonal skills