E-Mail-Agent /in - Beratung (m/w/d)
Core
Administrative support and customer communication via email for the Gender and Science teaching area.
Role type
Administrative assistant / Customer service representative
Builds
Email responses, administrative tasks, and social media presence for a university department
Domain
Higher education administration
Deliverable
dashboards & analysis
Required skills
Email communication, data entry, administrative task management, social media management, scheduling, technical proficiency
Responsibilities
Answering customer questions via email, maintaining customer data, managing the Gender and Science department secretariat, updating the homepage and social media, handling complaints, scheduling and documenting calls, working on outbound projects