CareerPlan

Call-Agentin (m/w/d) - 1 st Level Support

Berlin, BERLINFull-time2026-09-25 → 2026-10-20

Core

2nd Level Supporter for an online electronics retailer's customer hotline, resolving technical issues via phone or email.

Role type

2nd Level Support Agent

Builds

Customer support for an online electronics store

Domain

E-commerce / Electronics

Deliverable

client delivery

Required skills

IT training or technical knowledge, German (fluent), Teradata (basic)

Preferred skills

Extended knowledge in the IT industry