Netzwerk-Servicetechniker Kundenbetreuung (m/w/d)
Core
Technical support specialist providing customer service, analyzing issues, and performing bug fixes for IT clients.
Role type
Technical support specialist (customer service)
Builds
IT support services for clients
Domain
IT Services
Required skills
Microsoft Windows (Windows 7, 8), IT background, customer service, issue prioritization, bug fixing
Responsibilities
Analyze and fix bugs, advise customers via phone, handle technical support inquiries, check account status, escalate issues to 2nd-level support, prioritize and categorize technical problems (via careerplan.io/jobs/12016-10005409983-S-netzwerk-servicetechniker-kundenbetreuung-mwd-at-perzukunft-arbeitsvermittlung-gmbh-co-kg)