Touristik - Büroarbeit Kundenberater m/w/d
Core
Call center agent providing telephone and written customer care, handling inquiries, complaints, and technical product advice.
Role type
Customer service agent (call center)
Builds
Customer support services for a client
Domain
Telecommunications / Customer Service
Deliverable
client delivery
Required skills
Telephone communication, Written communication, Complaint handling, Technical product knowledge, Shift work flexibility, Travel readiness
Preferred skills
French, Danish, Dutch
Responsibilities
Clarify customer requests, Record inquiries, Accept complaints, Route non-related calls to service, Advise customers on technical solutions and products
