Telefonist m/w/d - Versicherungsbranche AB SOFORT
Core
Handling customer service inquiries and claims for the insurance sector, including receiving and forwarding fault reports and providing information on existing damages.
Role type
Customer service representative (insurance)
Builds
Customer support workflows for insurance claims
Domain
Insurance / Customer Service
Deliverable
client delivery
Required skills
Communication, problem-solving, knowledge of insurance concepts, Microsoft OS (Client/Server), MS-Office, hardware handling
Preferred skills
Prior experience in customer care