Designated Services Engineer, FlashArray
Core
Dedicated technical anchor for high-value enterprise accounts, owning end-to-end case ownership and complex troubleshooting for Pure's FlashArray storage platform.
Role type
Senior Services Engineer (Enterprise Storage)
Builds
Operational excellence and system availability for enterprise FlashArray deployments
Domain
Enterprise Block Storage (SAN, Fibre Channel, iSCSI, NVMe-oF)
Deliverable
client delivery
Required skills
Enterprise block storage architecture expertise, complex system troubleshooting, root-cause analysis, stakeholder communication, autonomous execution, travel flexibility
Preferred skills
None stated
Technologies
FlashArray, Purity OS, Linux, Windows, TCP/IP, DNS, Fibre Channel, iSCSI, NVMe-oF
Responsibilities
Lead critical escalation calls, perform root-cause analysis on hardware/software/network issues, coordinate software upgrades and change control, manage assigned enterprise account health
Seniority
Senior, hands-on IC
