HR Software Consultant (m/w/d)
Core
You combine HR practice with digital solutions by consulting firm customers on how to use the company's HR-Cloud for their personnel work, supporting them from contract intake through system configuration, onboarding, and ongoing application support.
Role type
Senior IC HR Software Consultant (Client Success)
Builds
HR-Cloud platform usage and adoption for firm customers
Domain
HR Technology / SaaS
Deliverable
client delivery
Required skills
HR process expertise, cloud-based HR software configuration, customer consultation, training delivery, CRM and ticket system management, recruiting media selection
Preferred skills
Additional qualification as Personnel Specialist or Economic Manager, passion for HR digitalization, ability to translate complex technical content into practical terms
Technologies
HR-Cloud, CRM systems, Ticketing systems, Job boards (Stepstone, Indeed, autojob.de)
Responsibilities
Conduct usage and development interviews with customers, configure and prepare the HR-Cloud system, deliver practical training sessions, serve as the first point of contact for application questions, advise on additional modules and products, support customers in recruiting media selection
Seniority
Mid-Senior, hands-on IC