[Unterstützung Teiledienst / Gewährleistung]Serviceassistent
Core
Service assistant responsible for greeting customers, organizing appointments, preparing orders, handling invoicing, and supporting the parts service and warranty billing processes.
Role type
Service Assistant
Builds
Customer service interactions and administrative support for vehicle service and parts operations
Domain
Automotive retail and service
Deliverable
client delivery
Required skills
Customer communication, appointment scheduling, order preparation, invoicing, parts service support, warranty billing, workshop process understanding
Preferred skills
Commercial or technical training, direct customer contact experience, high social competence, strong verbal and written communication, independent and responsible work
Technologies
None stated
Responsibilities
Greeting and receiving customers and prospects, organizing customer appointment scheduling, order preparation, price inquiries, invoicing, ensuring smooth customer communication, supporting the parts service, warranty billing calculations
Seniority
Entry-level to Junior