CareerPlan

[Volkswagen Serviceassistent (m/w/d) 2026]Volkswagen Service

Berlin, BERLINFull-time2026-07-09 → 2026-11-11

Core

Assist customers with service requests and vehicle maintenance at a Volkswagen service center.

Role type

Service Assistant

Builds

Customer service interactions and service scheduling

Domain

Automotive / Service

Deliverable

client delivery

Required skills

Customer orientation, Communication skills, Knowledge of service software (Cross, ELSA), Positive attitude, Willingness to learn

Preferred skills

Commercial training or degree, Previous service assistant training

Technologies

Cross, ELSA

Responsibilities

Assist customers with service requests, Schedule and coordinate vehicle maintenance, Use service software to manage customer data

Seniority

Entry-level