accompio GmbH: IT Service & Project Manager (m/w/d)
Core
Leading complex IT projects and managing service delivery for co-managed environments, ensuring smooth transitions from project to operations.
Role type
Senior IT Service & Project Manager
Builds
IT service environments and project deliverables for clients
Domain
IT Service Management / Managed Services
Required skills
Project management, Service management, Transition management, ITIL processes, SLA/KPI management, Stakeholder management, International communication
Preferred skills
Managed Service Provider (MSP) experience, IT-Carve-outs, M&A processes
Technologies
ServiceNow, ITIL
Responsibilities
Lead complex customer projects, manage service delivery in co-managed environments, coordinate between clients and service providers, ensure stable transition to operations, steer services via SLAs and KPIs, manage stakeholders
Seniority
Senior, hands-on IC