SHD System-Haus-Dresden GmbH: System Engineer (m/w/d) - Support
Remote
Core
Provide reliable remote support and troubleshoot technical issues for customers.
Role type
System Engineer (2nd-Level Support)
Builds
IT infrastructure services (Microsoft, Storage, Virtualization)
Domain
IT Services / System Administration
Deliverable
client delivery
Required skills
Microsoft Exchange (On-Prem/Online), Entra/AD, MS365, Storage (Netapp), Virtualization (VMware, Proxmox, Hyper-V), Citrix, Veeam, Linux
Preferred skills
Certifications in Microsoft technologies
Technologies
Microsoft Exchange, Entra, AD, MS365, Netapp, VMware, Proxmox, Hyper-V, Citrix, Veeam, Linux
Responsibilities
Analyze and resolve technical errors, handle customer support requests, communicate with customers and manufacturers, plan and execute changes, document technical details
Seniority
Mid-level, hands-on IC