MSP IT Technician
On-site
Core
Provide remote and onsite technical support for workstation, network, and server issues for small to medium-sized businesses.
Role type
MSP IT Technician
Builds
IT support services for clients
Domain
Managed Services Provider (MSP)
Deliverable
client delivery
Required skills
Windows 11, Microsoft 365, Teams, Windows Server, Hyper-V, Active Directory, Office 365, Azure, network devices (LAN, WAN, Wi-Fi, firewalls, Layer 3 routing, VLANs)
Preferred skills
Apple environments
Responsibilities
Diagnose and resolve workstation, network, and server-related issues; provide remote technical support via phone, email, and instant messaging; offer onsite support at client locations (via careerplan.io/jobs/g3502522-msp-it-technician-at-digital-synergy-consulting-inc)
Seniority
Mid-level, hands-on IC