Speditionskaufmann/-frau
Core
Customer service and coordination for national and international less-than-truckload (LTL) freight shipments.
Role type
Logistics operations specialist (freight forwarding)
Builds
Inbound and outbound freight shipments for customers
Domain
Logistics / Freight forwarding
Deliverable
product features
Required skills
Customer service, Claims handling, Shipment tracking, Coordination with operations, MS Office
Preferred skills
Experience in transport or logistics
Technologies
MS Office
Responsibilities
Handle customer inquiries via phone and email, Process claims and damage cases, Coordinate inbound shipments, Monitor and track deliveries, Ensure smooth transport processes for outbound shipments
Seniority
Entry to Mid-level