First-Level-Supporter/in
Core
Support and advise users on Microsoft 365, Outlook, SharePoint, and mobile solutions to ensure reliable operation and drive digitalization within the Raiffeisen Group.
Role type
Senior IC IT Collaboration Support Specialist
Builds
Reliable M365 environment and user enablement for the Raiffeisen Group
Domain
Financial Services / IT Collaboration
Required skills
M365, Outlook, Office365, SharePoint, Windows OS, Active Directory, IT Security, Project Management, Power Automate
Preferred skills
PowerShell, MS Power Apps
Responsibilities
Provide second-level support for M365 and specific applications; Consult departments on M365 requirements and training; Implement requirements using Power Automate; Administer and develop M365, Outlook, SharePoint, and Office365; Participate in cross-functional meetings and digital collaboration projects
Seniority
Mid-level, hands-on IC
