First-Level-Supporter/in
Core
First-line IT support for internal employees, ensuring reliable hardware and software functionality.
Role type
First-Level Support Specialist
Builds
Internal IT infrastructure support and troubleshooting
Domain
IT Support / Internal Services
Required skills
IT infrastructure support, hardware installation, software installation, troubleshooting, network knowledge, operating systems, Microsoft products
Preferred skills
System administration experience
Technologies
Microsoft products, standard operating systems
Responsibilities
Support internal IT infrastructure, handle technical inquiries via phone/tickets/remote, troubleshoot issues, implement IT projects
Seniority
Entry to Mid-level