Kaufmann/-frau - Spedition und Logistikdienstleistung
On-site
Core
First point of contact for internal branch inquiries and complaints, acting as the interface between branches, warehouse, and fleet.
Role type
Logistics operations coordinator
Builds
Ensures timely delivery of goods to branches and resolves complaints
Domain
Retail logistics and distribution
Required skills
MS Office, data analysis, process adherence, stakeholder coordination, complaint handling, German (fluent)
Preferred skills
Logistics experience, customer service experience, English (basic)
Responsibilities
Handle inquiries and complaints via phone, email, or ticketing system; coordinate between warehouse and fleet; update relevant data; analyze processes for improvement
Seniority
Entry-level to Mid-level