Callcenteragent/in
Remote
Core
Scheduling appointments for existing and referral customers and managing the liaison between customers and outside sales staff.
Role type
Customer service representative (appointment scheduling)
Builds
Appointment schedules for sales teams
Domain
Insurance / Customer service
Deliverable
dashboards & analysis
Required skills
MS Office proficiency, telephone communication, appointment management, Outlook usage
Preferred skills
Rhetorical skills, team orientation, customer interaction
Technologies
MS Office, Outlook