Kaufmännische Fachkraft
Core
Managing order and project execution from order intake through dispatch to delivery and invoicing, serving as the primary contact for customer inquiries regarding quotes, invoices, delivery notes, complaints, and credit management.
Role type
Commercial specialist (order processing and logistics)
Builds
Order fulfillment, material logistics, and customer service workflows
Domain
Wood processing industry / Manufacturing
Required skills
Order processing, customer communication, inventory management, invoicing, logistics coordination, MS Office, SAP
Responsibilities
Handling order intake, dispatching, delivery, and invoicing; managing customer inquiries and complaints; coordinating with sales, technical teams, warehouse, and carriers; managing internal ordering and material logistics; processing returns and customer device service.