Callcenteragent/in
Core
Telephone customer support and sales for a food and beverage product range.
Role type
Customer service and sales representative (food & beverage)
Builds
Food and beverage products for retail customers
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
Telephone sales, order management, customer complaint handling, MS Office (Excel, Word, Outlook), administrative tasks
Preferred skills
Cooking or F&B experience, SAP knowledge, additional languages, industry knowledge
Responsibilities
Telephone customer support and consultation, active telephone sales, order entry and forwarding, implementing sales-promoting measures, handling customer complaints, customer database maintenance, general administrative tasks