Gewerbekundenberater/in
Core
Handling technical customer inquiries, complaints, spare parts offers, and returns for customers in the DACH region.
Role type
Customer service representative (technical)
Builds
Spare parts offers and return processing
Domain
Agriculture / Gardening
Required skills
Technical training, customer orientation, German (fluent), English (very good)
Preferred skills
French, Italian, or Dutch, technical interest, solution-oriented approach
Responsibilities
Process technical customer inquiries and complaints, create spare parts offers, handle returns, communicate with customers and partners via phone and email, contribute to process and product optimization
