First-Level-Supporter/in
Core
First-level technical support for customers and internal operations of energy management systems and plants.
Role type
First-Level Support Engineer (Energy Management)
Builds
Energy management systems and plants for industrial customers
Domain
Energy technology, automation, and industrial control
Deliverable
physical/clinical work
Required skills
electrical or technical training, network and bus technologies, measurement and control technology, fault analysis, structured analytical work
Preferred skills
knowledge of IT or network technology, experience with photovoltaic, storage solutions, and electromobility
Technologies
network and bus technologies, measurement and control systems
Responsibilities
Handle technical customer inquiries and incidents, configure and maintain energy management systems, implement control concepts, conduct fault analysis, test new ideas in load and energy management
Seniority
Entry-level to Mid-level, hands-on IC