Website Onboarding Specialist
Core
Create and manage hospitality websites for global hotel clients using an in-house builder, handling onboarding, design, and customer support.
Role type
Website Designer Specialist (Professional Services)
Builds
Custom hospitality websites for hotel properties
Domain
Hospitality / Travel Technology
Deliverable
product features
Required skills
Website design, HTML, CSS, CMS (WordPress/Drupal/Duda), Adobe Photoshop, Canva, Customer service, Project management, Problem solving
Preferred skills
Website development, Graphic design, Content creation
Technologies
WordPress, Drupal, Duda, Adobe Photoshop, Canva
Responsibilities
Conceptualize and build high-quality hospitality websites; Manage onboarding projects and service delivery timelines; Coordinate with internal teams to resolve customer concerns; Use graphic design tools to create visual elements aligned with customer branding; Investigate website errors and suggest improvements; Onboard customers and publish websites following standard procedures.
Seniority
Junior to Mid-level, hands-on IC
