Bürokaufmann/-frau
Core
Handle guest reservations and bookings via phone, email, and online portals to create personalized vacation experiences.
Role type
Reservation Agent / Office Clerk
Builds
Individual booking offers and reservation data management for hotel guests
Domain
Hospitality / Tourism
Required skills
Reservation management, Guest consultation, Data entry, OTA/Channel Manager administration, Availability and pricing control, Stakeholder collaboration
Preferred skills
Tourism or Hotel training, Experience in high-end hotel reception, German (fluent), English (good), Hotel software proficiency, Digital work comfort, Self-management
Technologies
OTA platforms, Channel Managers, Reservation systems