Sachbearbeiter/in - Logistik
Core
B2B customer service and logistics administration for an optical company, handling inquiries, complaints, and order tracking.
Role type
Customer Service Representative (Logistics)
Builds
Customer support and order fulfillment processes
Domain
Optical industry + Customer Service
Deliverable
client delivery
Required skills
B2B customer service, logistics administration, product knowledge, office software proficiency, German (fluent), English (fluent)
Preferred skills
Italian, other foreign languages
Responsibilities
Handle B2B customer service calls, track customer deliveries, assist field sales staff with inquiries and complaints, resolve exceptional situations, participate in product and process training
Seniority
Entry to Mid-level