First-Level-Supporter/in
Core
First-level IT support specialist responsible for hardware setup, maintenance, and basic troubleshooting for employees.
Role type
First-level IT support specialist
Builds
IT workstations, hardware inventory, and basic IT infrastructure
Domain
IT / Hardware support
Required skills
hardware installation, printer maintenance, basic repair, cabling, inventory management, documentation
Preferred skills
IT experience, logistics/shipping knowledge, English proficiency
Technologies
PCs, monitors, docking stations, printers, multifunction devices
Responsibilities
Install and commission IT workstations, manage hardware distribution and replacement, support hardware troubleshooting and basic repairs, maintain printers and multifunction devices, cable and connect IT devices, assist with office moves and new setups, manage and inventory IT hardware, support IT team projects, document hardware assets and repairs, serve as first point of contact for basic IT inquiries