Fachwirt/in - Fertigungs- und Prozessmanagement
Core
Lead operations for courier supply activation and acquisition to match supply with demand across multiple markets.
Role type
Associate Operations Manager (Supply Activation & Acquisition)
Builds
Courier supply activation strategies and acquisition campaigns for a food delivery platform
Domain
Logistics / Gig economy / Marketplace operations
Required skills
Multi-market operations management, team leadership (3 direct reports), budget ownership, KPI accountability, data-driven decision making, crisis management, stakeholder communication
Preferred skills
Experience in courier/gig supply or logistics, experience with activation and acquisition levers
Technologies
Job boards, application tracking systems, data analytics tools
Responsibilities
Own intraday activation strategy including surges and special events management, lead and mentor a team of 3, manage courier acquisition function including job boards and reactivation campaigns, report on and drive corrective action for UH% and GOV loss KPIs, plan mobilizer strategies for demand spikes, partner with cross-functional teams to build scaling processes, serve as primary point of contact for senior leadership on supply health