Informatiker/in (Weiterbildung)
Core
Leading the migration to Microsoft Dynamics 365 CRM with a focus on standard processes and building CRM understanding in business units.
Role type
CRM Solution Architect / Implementation Lead
Builds
Microsoft Dynamics 365 CRM systems and integration architectures
Domain
Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)
Required skills
MS Dynamics 365 CRM expertise, ERP/CRM implementation experience, business process analysis, process optimization, solution-oriented approach, problem-solving
Preferred skills
Experience in ERP/CRM system introductions, knowledge of digital business process environments
Technologies
Microsoft Dynamics 365 CRM
Responsibilities
Accompanying the migration to Microsoft Dynamics 365 CRM, conceiving and developing interface architectures and integration strategies, consulting business owners on requirements, fostering collaboration between business owners, developers, and external partners, defining and developing CRM development and governance standards, building CRM understanding in business units
Seniority
Mid-level to Senior, hands-on IC