Softwareentwickler/in
On-site
Core
Define, prioritize, and maintain the platform strategy and backlog for ServiceNow modules (CMDB, ITOM) while ensuring data quality and governance.
Role type
Product Owner / Service Owner / IT Service Manager
Builds
ServiceNow platform configurations, integrations, and IT service management processes
Domain
IT Service Management (ITSM/ITOM) and Enterprise Architecture
Deliverable
product features
Required skills
ServiceNow platform expertise, backlog management, data governance, ITIL/ITSM/CSM knowledge, agile methodologies (Scrum/Kanban)
Preferred skills
Experience in IT Service Manager roles, platform cross-boundary planning
Technologies
ServiceNow, CMDB, ITOM