Bürokaufmann/-frau
Core
Reception, back-office, and lobby support for ADEA Lifestyle Suites, focusing on guest reception, personal care, and organizing reservations, transfers, and tickets.
Role type
Front-office receptionist and guest services coordinator
Builds
Guest experiences and operational support for ADEA Lifestyle Suites
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Guest relations, reservation management, transfer coordination, ticketing, check-in/check-out procedures, complaint handling, team collaboration
Preferred skills
Multilingual communication, local area knowledge, customer service excellence
Responsibilities
Greet and personally care for guests, serve as a contact for guest requests, provide advice on excursions and local highlights, organize reservations and transfers, support check-in and check-out processes, handle guest correspondence, manage feedback and complaints, collaborate with operational departments