Sales-Manager/in
Core
Support the Sales Operations Lead in steering, developing, and ensuring quality of sales processes while handling operational order processing and customer support.
Role type
Sales Operations Specialist
Builds
Efficient sales processes, reliable data/analytics, and seamless order fulfillment for customers.
Domain
SaaS / Education Technology
Required skills
Sales Operations experience, order processing, CRM management (Salesforce), data analysis, billing/invoicing, cross-functional collaboration
Preferred skills
Process improvement, high data quality awareness, customer service orientation
Technologies
Salesforce
Responsibilities
Support the Sales Operations Lead in setting standards and optimizing processes; handle operational order processing from quote creation to invoicing; serve as a customer contact for inquiries and complaints; maintain and develop CRM standards; create CRM reports and sales KPIs; perform supplier and sales evaluations; verify invoices against sales data and agreements.