Fachwirt/in - Fertigungs- und Prozessmanagement
Core
Lead and develop a 20-person team to drive digital transformation of B2C sales processes, optimize the shop portfolio, and manage central retail themes including facility management and partner quality.
Role type
Senior Operations Manager (B2C Sales)
Builds
B2C sales processes, shop portfolio, and retail operations for Magenta Telekom
Domain
Telecommunications / Retail Operations
Required skills
Team leadership, digital transformation, process management, project management, quality management, data analysis, business case development, stakeholder management, C-level communication
Preferred skills
Hands-on mentality, innovation, high digital affinity, Excel/MS Office proficiency
Technologies
Analytics tools, AI solutions, Self-Service solutions, Excel, MS Office
Responsibilities
Lead and develop a 20-person team, drive digital transformation of sales processes, optimize shop portfolio based on data analysis, manage audits and budget topics, present progress to C-level
Seniority
Senior, hands-on IC
