Kaufmännische Fachkraft
Hybrid
Core
Providing customer service, processing billing data, and managing debt collection for utility customers.
Role type
Administrative specialist (billing & customer service)
Builds
Customer service interactions, billing statements, and collection decisions
Domain
Utilities / Energy
Required skills
Customer service, data entry, billing, debt collection, problem solving, self-organization, numerical affinity
Preferred skills
Real estate industry experience, accounting experience
Technologies
None stated
Responsibilities
Handling customer inquiries via phone and email, processing consumption data and financial flows, managing debt collection and dunning processes
Seniority
Entry to Mid-level