Collections Specialist
Remote
Core
Managing a portfolio of past-due accounts via outbound calls, emails, and texts to resolve outstanding balances and support financial health.
Role type
Senior IC collections specialist
Builds
Collections outcomes for consumer energy platform customers (via careerplan.io/jobs/5429231008-collections-specialist-at-palmettocleantech)
Domain
Consumer energy / Renewable energy / HVAC
Deliverable
client delivery
Required skills
outbound collection calls, payment arrangement negotiation, CRM documentation, customer de-escalation, regulatory compliance, performance metrics tracking
Preferred skills
bilingual English/Spanish, collections regulations knowledge, outbound dialer systems experience, solar/construction industry familiarity