Güte-, Materialprüfer/in/Qualitätsfachmann/-frau
Core
Head of Operations responsible for operational backbone of hotel group, conducting on-site quality controls, leading Facility/Einkauf/HSK departments, and managing economic performance across hotels in Austria, Germany, and Switzerland.
Role type
senior operations leader (hotel group)
Builds
hotel operations, guest experience, and brand consistency across multiple locations
Domain
hospitality + hotel operations
Required skills
operational leadership, quality control, facility management, procurement, financial performance analysis, team development, crisis management, corporate identity enforcement, stakeholder management, negotiation, budgeting, forecasting, German, English, IT proficiency, driver's license B
Preferred skills
experience with Housekeeping, hotel software, coaching less experienced hotel directors
Technologies
hotel software
Responsibilities
conduct regular on-site quality audits, lead Facility/Einkauf/HSK departments, monitor economic performance and KPIs, step in as interim operations lead during director/manager absences, support hotel directors in role development, ensure consistent corporate identity, consolidate and solve cross-location operational challenges
Seniority
Senior, hands-on IC