First-Level-Supporter/in
Core
Providing 1st and 2nd-level support for hardware and software solutions, focusing on Windows clients, printers, and workstations.
Role type
IT support technician (helpdesk)
Builds
IT workstations and end-user devices
Domain
IT infrastructure and enterprise support
Required skills
Windows client administration, printer management, ticket system usage, technical troubleshooting, Microsoft Office proficiency, German language fluency
Preferred skills
System administration experience (servers, Active Directory, networking), project participation
Technologies
Windows, Microsoft Office, Ticketing Systems, Active Directory, Network Infrastructure