Gewerbekundenberater/in
Core
Customer service and consultation for automotive brands including Volvo, Land Rover, Jaguar, Hyundai, MG, and Nissan.
Role type
Customer service advisor (automotive)
Builds
Service processes and customer satisfaction for automotive clients
Domain
Automotive retail and service
Deliverable
client delivery
Required skills
customer consultation, service process management, appointment coordination, invoicing, vehicle handover, German language proficiency, Class B driver's license, PC skills
Responsibilities
Customer care across all service phases, identifying customer needs via phone and in-person, scheduling and coordinating workshop orders, final inspection and vehicle handover, warranty billing
