Senior UX Researcher (m/w/d)
Core
Design and lead comprehensive UX research studies to establish user experience standards for Tchibo's webshop product development and beyond.
Role type
Senior UX Researcher (IC)
Builds
User experience insights and research processes for a retail e-commerce platform
Domain
Retail / E-commerce / UX Research
Deliverable
research
Required skills
Qualitative and quantitative data analysis, user research study design, stakeholder presentation, research documentation, agile environment experience
Preferred skills
Experience establishing sustainable UX research processes
Technologies
Usability testing tools, survey platforms, data analysis software
Responsibilities
Design and lead comprehensive research studies including usability tests, user interviews, field studies, and surveys; Analyze user feedback and quantitative data to identify behavioral patterns; Develop actionable insights to drive product development and design teams; Present research findings to stakeholders to support strategic decisions; Document research processes and results
