Telefonischer Kundenberater (m/w/d) Inbound
Hybrid
Core
Inbound telephone customer service for a vehicle rental partner, handling booking inquiries, equipment questions, and email support.
Role type
Customer Service Representative (Inbound)
Builds
Customer support interactions for a vehicle rental company
Domain
Transportation / Vehicle Rental
Deliverable
client delivery
Required skills
Customer service, telephone communication, email communication, database management, computer literacy
Preferred skills
Prior customer experience, shift work availability, weekend availability
Technologies
Customer database, email systems, PC
Responsibilities
Answer inbound customer calls, handle booking and equipment inquiries, process customer emails, maintain customer database, escalate technical issues
Seniority
Entry-level to Mid-level
