IT-ServicetechnikerIn (m/w/d) Technischer Support im Innendienst
Core
Providing technical support to internal customers via phone for hardware, software, and network issues.
Role type
IT Service Technician (Technical Support)
Builds
Restores functionality for PCs, laptops, printers, and client/server network environments.
Domain
IT Support / Healthcare Software
Deliverable
client delivery
Required skills
Windows OS, TCP/IP networking, hardware troubleshooting, software troubleshooting, client communication
Preferred skills
Linux, network environments
Technologies
Windows, Linux, TCP/IP
Responsibilities
Answering technical support calls, resolving hardware and software issues, escalating complex incidents to second-level support, explaining technical solutions to customers
Seniority
Entry-level / Junior