Koordination Hausnotruf (m/w/d)
Core
Monitoring alarm systems, coordinating with field services, and providing customer support for a home emergency call service.
Role type
Operations coordinator for home emergency call service
Builds
Home emergency call service infrastructure and customer support
Domain
Social services / Emergency response
Required skills
System monitoring, process optimization, data management, customer consultation, technical understanding
Preferred skills
Medical or commercial training, empathy, teamwork
Responsibilities
Monitor alarm systems continuously, coordinate with field services, provide telephone consultation and support, optimize processes, manage data and billing
