Kundenservice (m/w/d) Telefonischer Erstkontakt für unsere Klienten
Core
First point of contact for care-dependent individuals and their relatives via phone, clarifying initial inquiries and supporting care consultants.
Role type
Customer service representative (phone)
Builds
Phone support for clients seeking care advice
Domain
Healthcare / Elderly care
Deliverable
client delivery
Required skills
Empathy, phone communication, emotional resilience, adaptability, digital application familiarity
Preferred skills
Office or assistant training
Responsibilities
Answering client calls, clarifying initial inquiries, supporting care consultants
Seniority
Entry-level
