Administrator, Registry Operations
Core
Front-line customer service and accurate processing of investor transactions, registry operations, and estate administration for MUFG Corporate Markets clients and government agencies.
Role type
Senior IC registry operations administrator
Builds
Investor transaction records, registry updates, and estate administration files
Domain
Financial services / Securities registry / Estate administration
Required skills
Transaction validation, ASX Listing Rules knowledge, CHESS system proficiency, Estate administration processing, Correspondence handling, KPI tracking, Stakeholder communication
Preferred skills
Team training support, Process improvement initiatives, Escalation resolution
Technologies
LMS, CHESS, ASX systems, National Enquiry Log (NEL)
Responsibilities
Process investor transactions and registry enquiries, Manage deceased transmissions and off-market transfers, Support LMS Large Holder Group with nominee contacts, Handle insolvency Proof of Debt and Proxy forms, Prepare Deceased correspondence and shareholder reports, Coordinate escalated shareholder or issuer feedback
Seniority
Senior, hands-on IC