Payment Operations Analyst
Core
Strengthen payment performance across a large-scale international digital marketplace by building end-to-end visibility into the checkout and payment funnel.
Role type
Payment Operations Analyst
Builds
End-to-end visibility into the checkout and payment funnel across 17+ payment service providers
Domain
Fintech / Payments / E-commerce
Deliverable
dashboards & analysis
Required skills
SQL, root-cause analysis, payment concepts (interchange, decline codes, FX, tokenization, 3D Secure), cross-functional collaboration, data interpretation
Preferred skills
Self-service BI tools, comparative analysis across PSPs
Responsibilities
Identify emerging issues in the checkout funnel, lead root-cause investigations into payment drop-offs, analyze authorization rates and decline codes, investigate processor outages, develop reporting and dashboards, translate payment data into recommendations for stakeholders
Seniority
Individual Contributor
