Enterprise User Services Specialist
On-site
Core
Provide high-level IT infrastructure support and customer service for the Hong Kong office, managing desktops, networks, and trading room environments.
Role type
IT Infrastructure Support Specialist
Builds
Maintains and supports IT infrastructure for trading operations in the APAC region
Domain
Financial Services / IT Infrastructure
Deliverable
infrastructure
Required skills
Desktop and laptop support, Microsoft Windows 11, Active Directory, DNS, DHCP, troubleshooting, network concepts (routing/VLANs/Firewalls)
Preferred skills
SCCM, trading room environments, trading applications (Bloomberg)
Responsibilities
Provide high-level support for corporate IT environment, assist in implementation and maintenance of IT infrastructure, work with specialist engineers, support trading room environments
Seniority
Mid-level, hands-on IC