Enterprise User Services Specialist
Core
Provide high-level IT infrastructure support and customer service for the Sydney office, assisting with implementation, maintenance, and support of corporate IT environments across the APAC region.
Role type
IT Infrastructure Support Specialist
Builds
Corporate IT environment stability and user productivity
Domain
Financial Services / IT Infrastructure
Deliverable
infrastructure
Required skills
Desktop support, Active Directory, DNS/DHCP, SCCM, Network troubleshooting, Data Centre racking and cabling
Preferred skills
Trading room environments, Trading applications (Bloomberg)
Technologies
Microsoft Windows 7 & 10, Microsoft Active Directory, DNS, DHCP, SCCM, MS Office Suites, Bloomberg
Responsibilities
Provide high-level support for desktops, networks, and phones; Collaborate with specialist engineers on infrastructure implementation and maintenance; Troubleshoot and resolve issues involving multiple teams.
Seniority
Mid-level, hands-on IC
